1. Data Collection
At Data Nexus Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
1.1 Personal Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address when you book appointments, create an account, or contact us.
- Payment Information: Credit card details, billing address, and other payment details when you purchase our services (note that payment processing is handled by secure third-party payment processors).
- Appointment Information: Service history, appointment dates, and any specific requirements or preferences you share with us.
- Health Information: Allergies, skin conditions, or other health information you provide that is relevant to our services.
- Marketing Preferences: Your preferences for receiving marketing communications and the types of communications you wish to receive.
- Communications: Records of your communications with us, including emails, phone calls, and in-person consultations.
1.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information through the use of cookies and similar technologies, including:
- IP address and device information
- Browser type and version
- Operating system
- Pages viewed and time spent on our website
- Referral source
- Click patterns and interaction with our site
2. How We Use Your Data
We use your personal information for the following purposes:
2.1 Service Provision
- To provide and manage the services you request
- To process payments and maintain accurate billing records
- To communicate with you about your appointments, services, or inquiries
- To personalize your experience and provide tailored recommendations
2.2 Business Operations
- To improve our services and develop new offerings
- To maintain our business records and analyze business performance
- To ensure the security and functionality of our website and services
- To detect and prevent fraud or other unauthorized activities
2.3 Marketing and Communications
- To send you promotional materials, newsletters, and other communications if you have opted in
- To conduct market research and collect feedback
- To notify you about changes to our services, terms, or policies
We will not use your personal information for purposes other than those for which it was collected, except with your consent or as required by law.
3. Your Privacy Rights
You have several rights regarding your personal information:
3.1 Access and Control
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Rectification: You can ask us to correct or update inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you can request that we delete your personal information.
- Right to Restrict Processing: You can ask us to temporarily or permanently stop processing your personal information.
- Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal information for certain purposes, including direct marketing.
3.2 Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within 30 days. Please note that certain legal obligations may limit our ability to fulfill some requests.
3.3 Marketing Preferences
You can opt out of receiving marketing communications from us at any time by:
- Clicking the "unsubscribe" link in any marketing email we send
- Contacting us directly with your request
- Updating your preferences in your account settings (if applicable)
4. Cookie Policy
4.1 What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
4.2 Types of Cookies We Use
We use the following types of cookies on our website:
- Essential Cookies: These are necessary for the website to function properly and cannot be turned off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
- Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve the way our website works.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
4.3 Managing Cookies
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
4.4 Third-Party Cookies
Some cookies are placed by third parties on our website. These third parties include analytics services (like Google Analytics) and advertising partners. These third parties may use cookies, web beacons, and similar technologies to collect information about your use of our website and other websites.
5. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Our Data Protection Officer can be reached at the above address or at [email protected].
5.1 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with an updated effective date. We encourage you to review this policy periodically.
Last Updated: June 15, 2024
